Ticket information

Getting there

Train & Tube

Olympia London is the only venue in London with a dedicated rail station - Kensington (Olympia). It's served by the London Overground and national rail networks. A further five Underground lines are connected; only a short walk away, so everyone can arrive together.

London Overground

Kensington (Olympia) is on the London Overground network. Change onto the Overground from Shepherd's Bush (Central line) or West Brompton (District line) for just 1 stop to Olympia. Alternatively it’s just 3 stops (10 mins) travelling on the Overground from Clapham junction (Platform 1), where you can change from National rail services from the South East/West.

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National Rail

Trains towards Milton Keynes from Platform 16 at Clapham Junction stop at Kensington (Olympia) and the journey takes just 10 minutes. For more frequent trains to Olympia use the London Overground at Platform 2 towards Willesden Junction. Travelling in a group of three or more? Use GroupSave and get 1/3 off your rail fares!

Help Me find a Route

Central Line

Change at Shepherd's Bush for a 2 minute Overground train to Kensington (Olympia).

District Line

Change at West Brompton for a 2 minute Overground train to Kensington (Olympia). There is also a limited service from Earls Court on weekends. Please check before you travel.

Car

The Olympia London postcode is W14 8UX.

Please pre-book your parking at: www.olympia.london. If you require further information you can visit the Olympia website.

Plan Your Travel In Advance

Streamline Travel
Reservations Email: [email protected]
Telephone: 0203 394 0107

Staying over night

We’ve partnered up with specialist accommodation agency Event Express to provide discounted hotel accommodation and flexible cancellation policies exclusively for Ideal Home Show at Christmas attendees. If you’re unsure of your requirements at this stage, the flexible cancellation terms will allow you to make amendments and cancellations at no charge until closer to the event date. However, we do advise that you book now and amend later in order to guarantee your preferred hotel.

The Event Express service is completely free to use with no hidden charges and no booking or transaction fees, and the friendly reservations team will liaise with the hotels directly on your behalf. 

Find Somewhere to Stay

Eat & Drink Festival

Eat & Drink Festival will be taking place at the same time at The Ideal Home Show and your tickets gets you free access. Eat & Drink Festival is the UK’s favourite indoor food festival- celebrating the best in modern cuisine, mixology and independent produce all under one roof.

The show will not disappoint, you are sure to leave with new foodie ideas, inspiration and a taste for food you never thought you had.

• Learn new culinary skills

• Get top tips on mastering a new dish

• Discover new wines, beers and spirits

• See celebrity chefs cook their favourite dishes

• Take home fantastic produce from a number of unique artisan producers

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Exhibiting

Be part of the biggest and busiest winter consumer event in the UK. Born out of Britain’s best loved and trusted home show brand, the Ideal Home Show Christmas is established as the biggest and busiest winter show in the live events calendar. This award-winning shopping event in London delivers an unparalleled audience of 67,000 (ABC audited) home interest consumers.

The formula of the show is unique with 4 dedicated sections to home and lifestyle:

Christmas Home

Christmas Gifts

Christmas Decorations

Christmas Pets

Interested in exhibiting at the Eat & Drink Festival Christmas co-located with our Christmas event? Please click here or call 020 3225 5208. We operate a vetting procedure to ensure that we do not over saturate the event with too many of the same products and to meet the brand values of the event which attracts a unique audience. 

Read our safety guidelines here

Enquiry here

Sponsorship opportunities

Be part of Britain's iconic and best loved home show, the most trusted and successful consumer event in the live events calendar. Media 10 have worked closely with some of the UK's leading brands across the Ideal Home Show portfolios. The team work with the sponsors to ensure that all objectives are met and that the sponsor fully enhances the visitor experience, therefore leaving a positive imprint of the event and the brand on the consumer.

Start building your bespoke sponsorship package with exposure to 1000s of home, lifestyle and food lovers! Get in touch via the form below or call our friendly team on 020 3225 5207.

Enquiry here

FAQs

What are the new show dates?

24th – 28th November 2021, Olympia London

I already have tickets for the 2020 Ideal Home Show Christmas dates, can I use these tickets for the show taking place on 24th – 28th November 2021, Olympia London?

Yes, your tickets are automatically valid for these new show dates 

Will I need to get a replacement ticket with new dates?

No, simply bring along your current ticket, by either printing at home, or showing on your phone and this will give you access into the show 

My ticket has a specific date on it. Do I need to choose another specific date and get a new ticket?

No, your ticket is valid for any day. You do not need a replacement ticket, simply bring along your current ticket, by either printing at home, or showing on your phone and this will give you access into the show. 

I have pre-booked my parking at Olympia, can I change the dates?

Please go direct to the Olympia venue website for this. You can amend/cancel your booking by clicking ‘manage my booking’ at https://olympia.london/visiting/parking/book-parking 

How do I change my hotel booking?

Please contact the hotel direct 

What happens if I cannot make these new dates?

Don’t worry, you can transfer your ticket to any of the below listed Media 10 events. Simply bring your existing ticket to the box office on the day you would like to attend and exchange for a valid show ticket free of charge.
• Cake & Bake Show, 1-3 October 2021, ExCeL London
• Ideal Home Show, 11-27 March 2022, Olympia London 

What if I am unable to attend on any of the show dates?

If you purchased your ticket through See Tickets - please contact the customer service department at https://ihschristmas.seetickets.com/customerservice with your order ticket number to hand

If you purchased tickets through a 3rd party ticket agency please contact them direct 

My booking confirmation says I need to print my tickets. Can I show this on my smart phone when I arrive at the show?

Yes, event e-tickets can be shown on your smart phone when you arrive at the show.

I’ve lost my confirmation email so can’t download my tickets, what can I do?

Please head to: https://www.seetickets.com/customerservice and they will be able to assist you.

Is the event suitable for disabled visitors?

Olympia London is suitable for disabled visitors. Visitors who are registered as disabled who purchase a ticket can bring along a carer to the show free of charge. Please collect carer's tickets from the at-show box office. Find out more information about disabled access, parking and onsite facilities as well as hiring wheelchair's here.

Is there a cloakroom?

Yes, there is an Olympia London cloakroom located at the front of the event, in the corner of the hall. All details/charges for the cloakroom can be found here.

Are there cash point facilities at the Ideal Home Show?

Cash point facilities are available at the entrance of the hall; however, they are subject to transaction charges.

Can I return anything I buy at the Ideal Home Show?

Individual stall holders are entirely responsible for anything that they sell at the Ideal Home Show. We would recommend ensuring you get a receipt and the contact details of the company in case of any issues. Ideal Home Show cannot be held responsible for any problems concerning products bought at the show from third-party companies.

I forgot to add a free child ticket onto my order can I still get this?

Yes, please visit the box office on arrival and they will be able to issue you one.

Is there parking at the venue?

Yes, all details can be found on Olympia London’s site here. We advise booking in advance as parking spaces are limited.

Covid Procedure

Media 10 - Our Covid commitment to keep you safe

The safety of our visitors, exhibitors and staff is our highest priority. Our events have been curated to ensure we can deliver wonderful days out within the parameters of any relevant government guidelines.

With the relaxing of rules from 19 July 2021, we still intend to follow any recommendations and guidelines to help ensure you enjoy your visit in confidence.

Our Covid commitment

Please ensure you have one of the below with you on entry to the show.
Our security teams We will be carrying out random spot checks to all visitors entering the event.

1) All attendees to our events must be prepared to show proof of either
a) having had two doses of the COVID-19 vaccine at least 14 days before attending*
Please note we will accept any proof given at point of vaccination for those vaccinated.
OR
b) a negative Lateral Flow Test result, which can be taken at home or at a recognised centre free of charge, within 48 hours of the event.
OR
c) If you are resident in England, proof of natural immunity (positive PCR test within the last six months, after self-isolation has ended and up to 180 days after taking the test). Demonstrated via your NHS COVID Pass on the NHS App.

We will accept various forms of proof and will use a common-sense approach when checking your status. Your data will not be required nor stored by Media 10; proof can simply be shown to a member of staff.

There will also be a small number of exemptions for individuals who have a medical reason which means they cannot vaccinate or test. These individuals will need to self-declare their medical exemption directly with us. Children under 18 do not have to demonstrate their COVID-19 status for entry to domestic events or venues in England.

• For vaccinations this includes:

- the NHS COVID Pass on the NHS App
WE STRONGLY ADVISE THAT YOU TAKE A PHOTO OF THE VALID QR CODE OR BRING A PRINTOUT WITH YOU AS POOR CONNECTIVITY ON YOUR SMART PHONE MAY NOT PERMIT THE APP TO LOAD
- the small vaccination record card given to you at the immunisation site
- a letter from the NHS – you can request this by calling 119
- a letter from a GP showing details of vaccines administered
For the LFT test result, this includes:
- an email or text confirming your result
- a record of the result shown via the NHS app

2) All attendees must agree NOT to attend if they answer YES to any of the following questions:
• Are you feeling unwell, including a high temperature, new continuous cough, and a loss of, or change to, your sense of smell or taste?
• Are you currently required to isolate following a visit to an area or country where quarantine is required upon return?
• Have you been told to self-isolate by a government test and trace service?
• Is anyone in your household suffering with COVID-19 symptoms?
• Have you been in close contact with anyone who has COVID-19 or anyone who has been showing symptoms?
3) All attendees must agree to leave immediately should they develop COVID-19 symptoms during the event.
4) All attendees must agree to be always considerate to those around them and respectful of all safety measures at the show.
While face masks will no longer be mandatory, we encourage visitors, exhibitors, and staff to wear one in crowded areas or while near other people.
Please be respectful of others’ personal choice.
Other event safety measures include:
• Frequent and enhanced cleaning of public areas, toilets, and touch points around the venue
• Hand sanitiser and/or hand washing facilities throughout the venue, and we will encourage all visitors and exhibitors to regularly utilise them
• Contactless payment will be encouraged (along with contactless ticket scanning)
• Exhibiting companies will be asked to undertake an enhanced risk assessment to ensure they are COVID-19 secure in line with any existing guidance